WineAndBaby.com

Policies

Terms & Conditions

Last Updated: [04 April 2025]

Welcome to this eCommerce platform operated by Business Hub Digital Solutions Ltd. By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase.

WineAndBaby.com (“Site”), operated by Business Hub Digital Solutions Ltd (“Company”, “we”, “us”, or “our”)..

1. General Terms

1.1 These Terms govern your use of the Site and the purchase of any products offered on our platform. 1.2 We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

2. Eligibility

2.1 You must be at least 18 years old or have the consent of a legal guardian to use this website. 2.2 By placing an order, you confirm that all the information provided is accurate and complete.

3. Product Information & Pricing

3.1 We strive to provide accurate descriptions and images of our products, but we do not guarantee that they will be free from errors. 3.2 Prices are listed in Mauritian Rupees (MUR) and are subject to change without notice. 3.3 Discounts and promotions may be offered at our discretion and may be withdrawn at any time.

4. Orders & Payment

4.1 By placing an order, you agree to pay the total amount, including applicable taxes and shipping fees. 4.2 We accept payments via: [Bank Transfers, MCB Juice]. 4.3 Orders are processed only after payment confirmation. If a payment fails or is fraudulent, we reserve the right to cancel the order.

5. Shipping & Delivery

5.1 We aim to dispatch orders within [5 days]; however, delays may occur due to unforeseen circumstances. 5.2 Shipping fees vary based on location and order size. Estimated delivery times will be provided at checkout. 5.3 Once an order is shipped, we are not responsible for delays or issues caused by third-party couriers. 5.4 Customers must provide accurate delivery details. Incorrect information may result in additional charges or failed delivery.

6. Returns, Refunds & Cancellations

6.1 We accept returns under the following conditions:

  • Items must be returned within [14 days] of delivery.
  • Products must be unused, in original packaging, and in resellable condition.
  • Certain items, such as personalized or hygiene-related products, are not eligible for returns. 6.2 Refunds will be processed within [10 business days] upon receipt of the returned item. 6.3 Orders may only be canceled before they are shipped. Once dispatched, cancellation is no longer possible.

7. Intellectual Property

7.1 All content on the Site, including text, graphics, logos, and images, is the property of Business Hub Digital Solutions Ltd and may not be used without permission. 7.2 Unauthorized reproduction or distribution of website content may result in legal action.

8. User Conduct

8.1 You agree not to use our website for unlawful or fraudulent activities. 8.2 Any attempt to disrupt, hack, or manipulate the platform is strictly prohibited and may lead to legal consequences.

9. Liability Disclaimer

9.1 We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased. 9.2 Product warranties are provided by the manufacturers and not by us.

10. Governing Law

10.1 These Terms and Conditions shall be governed by the laws of Mauritius. 10.2 Any disputes arising from these Terms shall be subject to the jurisdiction of Mauritian courts.

11. Contact Information

If you have any questions regarding these Terms, please contact us at:


Email: support@businesshub.mu
Phone: (+230) 5537 9486
Address: Long Mountain, Mauritius

By using this Site, you agree to these Terms and Conditions. Thank you for shopping with us!

Privacy Policy

Effective Date: [04 April 2025]

WineAndBaby.com (“Site”), operated by Business Hub Digital Solutions Ltd (“Company”, “we”, “us”, or “our”), respects your privacy and is committed to safeguarding the personal data you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information in compliance with the Data Protection Act 2017 of Mauritius.

1. Who We Are

Business Hub Digital Solutions Ltd is a company registered in Mauritius and operates this e-commerce platform.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Full name, gender (if provided)
  • Contact Data: Email address, phone number, billing/shipping address
  • Transaction Data: Details of purchases and payment
  • Technical Data: IP address, browser type, device identifiers
  • Usage Data: Pages visited, time spent on site, interactions
  • Marketing Data: Communication preferences, opt-in status

3. How We Collect Your Data

We collect data through:

  • Forms you fill on our website
  • Order and payment processes
  • Communication via email or chat
  • Cookies and tracking technologies

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual necessity: to fulfill orders and provide our services
  • Legal obligation: to comply with tax, accounting, and legal duties
  • Legitimate interests: to enhance user experience and protect against fraud
  • Consent: for marketing communications and cookie tracking (where applicable)

You can withdraw your consent at any time.

5. How We Use Your Data

Your data is used to:

  • Process transactions and deliver products
  • Respond to inquiries and support requests
  • Manage your account and preferences
  • Send marketing communications (if consented)
  • Monitor and improve website performance
  • Comply with legal and regulatory obligations

6. Data Sharing & Third Parties

We only share your data with trusted third parties, including:

  • Payment processors (e.g., Stripe, MIPS, banks)
  • Delivery and logistics providers
  • Email marketing tools (if subscribed)
  • IT service providers and website hosting platforms

All third parties are required to comply with strict confidentiality and data protection standards.

We do not sell or rent your personal data.

7. International Data Transfers

If data is transferred outside of Mauritius, we ensure that:

  • The destination country offers adequate protection
  • Standard contractual clauses or other lawful safeguards are in place.

8. Data Retention

We retain your personal data only as long as necessary:

  • For purposes stated in this policy
  • To fulfill legal, regulatory, or contractual obligations
  • Typically, transactional data is kept for 7 years (as required for tax purposes)

9. Your Rights

As a data subject, under the Mauritius DPA, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability (receive your data in a structured format)

10. Security of Your Data

We use industry-standard encryption, secure hosting, firewall, and access control technologies to safeguard your data. However, no method of transmission over the internet is 100% secure.

11. Cookies & Tracking Technologies

We use cookies to improve user experience, remember preferences, and analyze traffic. You can manage or disable cookies through your browser settings.

12. Marketing & Communication

You will only receive promotional emails if you opt-in. You can unsubscribe anytime via the link in our emails or by contacting us.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you by updating the “Effective Date” and, where appropriate, via email.

14. Contact Us

If you have questions, feedback, or wish to exercise your rights, contact us at:

Business Hub Digital Solutions Ltd
Email: support@businesshub.mu

Terms of Service

Effective Date: [04 April 2025]

Welcome to WineAndBaby.com (“Site”), an online store operated by Business Hub Digital Solutions Ltd (“Company”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website and the services provided through it.

By accessing or using our Site, you agree to comply with and be legally bound by these Terms. If you do not agree, please do not use our Site.

1. Use of the Website

You may use this Site only for lawful purposes. You agree not to:

  • Use the Site for any fraudulent or illegal activity.
  • Access or attempt to access other users’ accounts or personal information.
  • Disrupt or interfere with the security of the Site.
  • Upload viruses or malicious code.
  • Violate intellectual property rights.

2. Eligibility

You must be at least 18 years old to place an order. By using the Site, you confirm that you are of legal age or have permission from a parent or guardian.

3. Products and Pricing

  • All products listed are subject to availability.
  • Prices are listed in Mauritian Rupees (MUR) and include VAT where applicable.
  • We reserve the right to change prices, descriptions, or discontinue items without notice.

4. Orders and Payment

  • Orders are only confirmed upon full payment.
  • We accept payment via secure online methods (e.g., card payments, Juice, bank transfer).
  • We reserve the right to cancel or reject orders for any reason, including suspected fraud.

5. Shipping and Delivery

  • Shipping times and fees vary depending on location.
  • Delays caused by external factors (e.g., customs, couriers, weather) are not our responsibility.
  • Risk of loss passes to the customer upon delivery.

6. Returns and Refunds

Please refer to our Refund and Cancellation Policy for information about eligibility and process for returns or exchanges.

7. Intellectual Property

All content on this Site, including logos, images, product descriptions, and designs, are the property of Business Hub Digital Solutions Ltd or its licensors and may not be copied or used without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by Mauritian law, we shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of data, profit, or revenue arising from your use of our Site.

9. Indemnification

You agree to indemnify and hold harmless Business Hub Digital Solutions Ltd from any claims, liabilities, damages, costs, and expenses arising from your use of the Site, violation of these Terms, or infringement of any intellectual property or other right.

10. Privacy

We value your privacy. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

11. Account Security

You are responsible for maintaining the confidentiality of your account and password. We are not liable for any loss or damage resulting from unauthorized access to your account.

12. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Site after changes constitutes your acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Mauritius. Any disputes will be subject to the exclusive jurisdiction of the Mauritian courts.

14. Contact Us

For any questions about these Terms, please contact:
Business Hub Digital Solutions Ltd
Email: support@businesshub.mu

Cookie Policy

Effective Date: [04 April 2025]
Last Updated: [04 April 2025]

WineAndBaby.com (“Site”), operated by Business Hub Digital Solutions Ltd (“Company”, “we”, “us”, or “our”).

This Cookie Policy explains how this Site, operated by Business Hub Digital Solutions Ltd, uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are, why we use them, and your rights to control their use.

1. What Are Cookies?

Cookies are small data files placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work or operate more efficiently, as well as to provide information to the website owners.

2. Why We Use Cookies

We use cookies to:

  • Ensure the website functions properly.
  • Enhance user experience.
  • Analyse how users interact with our site.
  • Remember your preferences and settings.
  • Provide personalized content and advertisements (when applicable).

3. Types of Cookies We Use

a. Essential Cookies

These are necessary for the website to function. They enable basic features like page navigation, secure login, and shopping cart functionality.

b. Performance and Analytics Cookies

These help us understand how visitors interact with our site, allowing us to improve its performance. For example, we may use Google Analytics to gather anonymous data on user behaviour.

c. Functionality Cookies

These remember your choices (such as language or region) to provide a more personalized experience.

d. Advertising and Targeting Cookies

These may be used to deliver advertisements relevant to your interests. They also help limit how often you see an ad and measure its effectiveness.

4. Third-Party Cookies

We may allow third-party services (like Google, Facebook, or payment gateways) to place cookies on your device for analytics, advertising, and embedded content. These parties have their own privacy and cookie policies.

5. Your Choices and Control

You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of the site.

6. Consent

Upon your first visit to our website, you consent to cookies.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact:

Business Hub Digital Solutions Ltd
Email: support@businesshub.mu